Privacy Policy

• Personal Details: Name, email address, phone number, shipping address, and billing address provided during account creation or checkout.
• Transactional Information: Order history, payment confirmations, and Swarna Circle reward points balances. (Note: We do not store financial credentials; payment processing is handled by PCI-DSS compliant payment gateways).
• Technical & Analytics Data: IP address, browser type, device information, and site interaction data collected via cookies and tracking pixels.

• Processing and delivering your orders across India with live consignment tracking.
• Managing your Swarna Circle membership, reward points, and exclusive benefits.
• Sending transactional updates, dispatch alerts, invoices, and customer support communications.
• Improving website performance, personalized recommendations, and product quality.
• Sending promotional newsletters and seasonal harvest offers (you may opt-out at any time).

We implement industry-standard 256-bit SSL encryption and firewall protocols to protect your personal information. We do not sell, rent, or trade your personal data to third parties. Data is shared strictly with trusted operational partners:

• Logistics Partners: To fulfill doorstep shipping and delivery across verified pincodes.
• Payment Gateways: To process secure, encrypted online transactions via UPI, cards, and netbanking.
• Communication Providers: For delivering real-time SMS, email, and WhatsApp order status alerts.

Our website uses essential cookies to remember your cart items, keep you logged in, and analyze web traffic. You can choose to disable cookies through your browser settings, though some website features may function with reduced capability.

You retain full ownership of your personal data. You may review, update, or request the deletion of your account and associated information at any time by writing to our Grievance Cell at connect@vaidyug.com.